A military veteran strolled into a restaurant, was seated, and ordered his breakfast. But a couple of minutes later manager marched him and kicked him out.
Major Diggs Brown is a veteran who went through over 30 years in the Army. And, his service to our country didn’t leave him unscathed. When he came back from Afghanistan, he experienced PTSD. Unfortunately, when the Colorado officer went to a restaurant in Chicago, the staff had a horrible way of “thanking” him for his sacrifice.
As he tried to sit down for a nice breakfast at Cochon Volant on West Monroe Street, he got a rude response to his presence. Because he is suffering from PSTD, Major Brown’s service dog Arthur has been by his side for years. This was the situation when he discovered being thrown out of the Chicago restaurant, CBS Local revealed.
After he was seated, a hostess approached him who clearly not aware of the law, asked him he could not have a dog in the premises. Informing her it was legal, he ordered his breakfast, but before it arrived the woman came over again and demanded that he leave.
“This is my service dog, he can go wherever I go, it’s the law,” Brown told the hostess.
She said: “I don’t care, you need to leave, we don’t have dogs in the restaurant.”
Brown left the place with his service dog Arthur and caught his flight back to Fort Collins, Colorado.
Because of this incident, he decided to post this story on his facebook (his account has since become private) so that other service dog owners do not suffer anymore.
“When I got home, I posted to my Facebook page, this is what happened to me and it went viral. Guess this would be a case of ‘No thanks for your service.’”
The restaurant owners responded.
“The Cochon Volant family is both saddened and disappointed to hear this account of a veteran’s experience.”
Yesterday’s circumstance was not a true representation of our company policy and we have begun immediate internal review of protocol, training of staff and ADA regulations to ensure this will never happen again.”
In addition to the guarantee to train their staff better, the eatery made a donation to Puppies Behind Bars, where Arthur was trained. Obviously, Brown holds no hard sentiments against the restaurant nor the young woman who asked him to leave.
“It’s not my intent to destroy a restaurant but it is my intent to make them aware that they have violated a law that not only affects veterans with dogs, but other people with disabilities with service laws and that they need to be aware that it’s discrimination. They’ve stepped up to the plate and they are going to make some changes at the restaurant so I’m happy in my mind that it is resolved.”