A mother named Emma went out on the town to shop at a Tesco market in Norfolk, England, in 2016Emma saw an aisle with no line, so she strolled over with her food supplies and began laying things on the conveyor belt.
“The guy on the till said hello and started scanning my items as I was still putting them on the belt the other end,” she said. “You can imagine the pile of stuff that was waiting for me when I went to go pack,” Emma says the cashier, Rob, more than once checked out her shopping packs, squashed her portion of bread and described her change on many times. In light of his act and her own insight, Emma could tell Rob had autism.
At the point when Emma returned home, she took to Facebook and posted about her experience on Tesco’s open profile. The Post Read
I want to tell you about my experience at your Diss store today. When I got to the till with my large trolley of shopping there was no queue, so I started putting my items straight onto the conveyer belt. The guy on the till said hello and started scanning my items as I was still putting them on the belt the other end. You can imagine the pile of stuff that was waiting for me when I went to go pack.
When I asked him for 5 bags he counted each one, then recounted them a further 2 times before handing them over to me.
The guy didn’t really talk to me, he squashed my bread when he scanned it but I waited patiently whilst he took his time, especially when trying to scan the awkward items.
By the time I went to pay I had already worked it out, so I counted out my money with him, which he obviously recounted and then counted my change out two times.
But you know every moment of that was just perfect. I asked him how he was finding the job and he chatted a bit about his experience of Tesco and how they had given him an opportunity many other employers hadn’t. See this guy is Autistic. As a mother of a 12 year Autistic boy this makes my heart smile. Changing attitudes teamed with employers, like you, who really do offer equal opportunities are a changing people’s lives. So thank you Tesco, it was a pleasure shopping with you today.
I want to tell you about my experience at your Diss store today. When I got to the till with my large trolley of…