A Texas mom sends a heartfelt thanks to the fellow passengers and the crew of a United Airlines flight who showed extreme kindness to her son with autism when he underwent a major meltdown during the flight.
Lori Gabriel’s 4-year-old son Braysen Keen is nonverbal. He also panics when he feels overstimulated and a plane is a perfect situation for that.
But despite Braysen’s meltdown, the passengers were very kind and understanding. They maintained their cool and so in order to thank them the mom shared her story on social media.
Braysen started to get very cranky on their way to the airport. The mother said, “I figured he would sleep on the plane. I didn’t think it would turn out this way.”
The flight from Texas to San Diego is 3 1/2 hours and Gabriel did everything to ensure that the trip would go well. The family boarded and the mom strapped her son in thinking that soon he would sleep but as the number of passengers increased Braysen slipped to the floor and refused to get up.
No one could get him off the floor. Gabriel said, “He was screaming, hitting, and kicking me, and pulling my hair. I thought, ‘Everyone must hate us.’”
The flight crew allowed Gabriel’s boyfriend to hold Braysen for take-off, but as soon as the “Fasten Seatbelt” sign was off, the boy again slid back down to the floor.
The mom explained, “The floor was his comfort zone. He lay on his back kicking the floor, which he does to feel the vibrations on his feet.”
“At one point, he accidentally kicked the lady in the row next to us. She was like, ‘It’s not a big deal, don’t worry about it,'” the mom said.
At one point, Braysen crawled to first class, where passengers greeted him with smiles. When it was time to serve drinks, the flight attendants used trays instead of carts.
The mom said, “I didn’t expect United to work around my child. But if he was in the aisle and I was trying to move him, they were like, ‘We got this. If he’s happy, we’re happy.’ I’ve never in my life been in a situation where I’ve had so many understanding people.”
But the highest point was when one woman handed the mom a note.
The note read, “I commend you for your strength. Do not EVER let anyone make you feel as though you are an inconvenience or a burden. He is a blessing … Continue to be superwoman and know you and your family are loved and supported.”
The mom then posted her story to Facebook, she wrote, “To the lady that wrote me this note in seat 7D, thank you, you may not know how much that means to us when we feel defeated.”
“Hopefully they will see this — you never know with social media how fast word can spread but y’all made our flight less stressful [by] being so understanding!” she added.
Source – mom.com